ChangeMaker International
Chris J Lacey - Executive Director General Motors C&E Europe"My thanks to the ChangeMaker Team for the development and delivery of the PACER programme. It was conceived very quickly but your combination of skills; project development, strategic thinking, training delivery and creative work allowed it to be delivered in such a short time frame, and you "kept it safe."
A mini case study in Organisation Development
...when you want to communicate messages to the whole work force team
Marley– New Year Kick-Off - "Customer First"
The Opportunity
To manage and run an event for the whole work force to communicate the new Values
The Business Objectives
To create a feeling of whole company involvement.
For the directors to work in front of a live audience to answer questions.
For people to experience the impact of working within the new organisational values.
Project tasks included:
- Design of programme
- Coaching of Directors in Presentation Skills
- Development of 2 experiential exercises for large groups
- Facilitating a Q & A session
- Running the event 3 times within tight time-scale and for over 170 people each time.
The Business Outcome
Successful transmission of the Values
The human face of the directors seen by all
All levels from within business worked together and mixed socially
Project outcomes included:
Development of information action planning.
Hot issues identified for further work
All departments felt included this year: "not just sales!"
Statistics from post event evaluation
84% found the event interesting
86% thought the information was relevant
77% now have a better understanding of the Company's Actions
80% feel that similar events should be run
92% found the information easy to understand
80% enjoyed "Balloon Chaos" exercise
66% thought the "Triangles" exercise gave useful learning.
